Privacy Policy

Last Updated: March 25, 2026

Aiden Brovold ("we," "us," or "our") operates AI-powered voice assistant and automation services for businesses. This Privacy Policy describes how we collect, use, and protect information when you interact with our services, including phone calls handled by our AI voice assistants and related SMS communications.

1. Information We Collect

When you call a business using our AI voice assistant service, we may collect:

• Phone number (caller ID)
• Call duration and timestamp
• Call transcript and conversation content
• Name and contact information you provide during the call
• Appointment or reservation details you provide
• Voicemail or message content

When you receive SMS messages from our service, we may collect:

• Phone number
• SMS responses you send
• Opt-in and opt-out preferences

2. How We Use Your Information

We use the information we collect to:

• Provide AI voice assistant services (answering calls, booking appointments, taking messages)
• Send follow-up SMS messages (missed call notifications, appointment reminders, booking confirmations)
• Improve our services and call handling
• Comply with legal obligations
• Communicate with you about services you have requested

3. Information Sharing

We do not sell your personal information. We may share information with:

• The business you called (your call details, messages, appointment requests)
• Service providers who help us operate (Twilio for calls/SMS, Vapi for voice AI)
• Law enforcement if required by law

4. SMS/Text Messaging

By calling a business using our service or providing your phone number, you may receive SMS messages including:

• Missed call follow-up texts
• Appointment reminders and confirmations
• Business information you requested

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

5. Data Retention

We retain call and message data for up to 12 months to provide our services and for business records. You may request deletion of your data by contacting us.

6. Data Security

We use industry-standard security measures to protect your information, including encrypted communications and secure data storage. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Request access to your personal information
• Request deletion of your personal information
• Opt out of SMS communications at any time (reply STOP)
• Contact us with questions about your data

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: aidenbrovold@yahoo.com